Hotel and restaurant management: modern approaches and innovations

Authors

  • Navruzbek Zarifovich Niyatov SamIES, assistant intern of the department of “Management”

DOI:

https://doi.org/10.55640/

Keywords:

hotel management, restaurant management, service quality, modern technologies, multimedia products.

Abstract

This article is about the current issues of using modern information and communication technologies and multimedia materials in hotel and restaurant management, which covers the development of innovative activities in the hotel and restaurant sector, improving the quality of service and advanced methods of customer service. In addition, the important aspects of using modern technologies in the management system are analyzed and the role of multimedia materials in the service process is described.

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References

1. Akhmetova, N. R. (2020). Hotel and Restaurant Business: Modern Management Technologies. Moscow: URAYT.

2. Walker, J. R. (2021). Introduction to Hospitality Management (6th ed.). Pearson Education.

3. Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for Hospitality and Tourism (7th ed.). Pearson.

4. Kosheleva, N. E. (2019). Innovative Management in the Hospitality Industry. St. Petersburg: Piter.

5. Ivanov, S., & Webster, C. (2019). Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality. Emerald Publishing.

6. Tesone, D. V. (2018). Hospitality Information Technology: Learning How to Use It (8th ed.). Educational Institute.

7.Bocharov, V.A. (2018). Management in the hotel and restaurant business. Moscow: Infra-M.

8.Law, R., Leung, R., & Buhalis, D. (2020). Technology applications in hospitality and tourism: A review of publications from 2005 to 2020. Journal of Travel & Tourism Marketing, 37(1), 102–118.

9.World Tourism Organization (UNWTO). (2021). Innovation and digital transformation in tourism. Retrieved from: www.unwto.org

10.Sigala, M. (2018). Social media in travel, tourism and hospitality: Theory, practice and cases. Routledge.

11. Ugli, K. B. K. (2023). Analysis of Investment Activity of Insurers Operating in the Insurance Market. EUROPEAN JOURNAL OF BUSINESS STARTUPS AND OPEN SOCIETY, 3(5), 77-84.

12.UGLI, K. B. K. (2024). ANALYSIS OF INSURANCE ORGANIZATIONS BY INSURANCE CLASSES. Gospodarka i Innowacje., 46, 181-197.

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Published

2025-06-14

Issue

Vol. 4 No. 5 (2025): Journal of Multidisciplinary Sciences and Innovations

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.

How to Cite

Hotel and restaurant management: modern approaches and innovations. (2025). Journal of Multidisciplinary Sciences and Innovations, 4(5), 469-471. https://doi.org/10.55640/

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