OPPORTUNITIES TO IMPROVE THE QUALITY OF SERVICES IN THE SERVICES SECTOR

Authors

  • Hayitov Jamshid Senior lecturer of department of “Digital economy”, PhD Samarkand institute of economics and service

DOI:

https://doi.org/10.55640/

Keywords:

service sector, service quality, competitiveness, customer satisfaction, service market, economic efficiency, digital services, human capital, service culture, management system, innovation, statistical analysis, economic growth, service industry, national economy

Abstract

This article provides a scientific analysis of the theoretical foundations and practical opportunities for improving service quality in the service sector. Based on statistical data, current development trends of Uzbekistan’s service sector are examined. The study substantiates key directions for enhancing service quality through digital transformation, human capital development, and management improvement.

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References

1.President of the Republic of Uzbekistan. On the Strategy for the Development of the Republic of Uzbekistan for 2022–2026. Decree No. PF–60. Tashkent, 2022.

2.State Statistics Committee of the Republic of Uzbekistan. Statistical collection on the development of the services sector in Uzbekistan. Tashkent, 2021–2024.

3.Abdurakhmonov, A. A. Economic mechanisms for increasing competitiveness in the services sector. Scientific Journal of Economics and Innovative Technologies, 2021.

4.Tursunov, B. O. Modern approaches to managing and assessing the quality of services. Economics and Education, 2022.

5.Kadirova, D. A. Issues of developing the services sector in the digital economy. Problems of innovative development, 2023.

6.Ismoilov, S. S. The role and effectiveness of human capital in the services sector. Journal of Economic Research and Reforms, 2020.

7.Khudoyberdiev, J. M. Directions for improving the quality management system in the services market. Business Expert Journal, 2022.

8.Ministry of Economy and Finance of the Republic of Uzbekistan. Analytical review on the development of the services sector. Tashkent, 2023.

9.Rasulova, M. N. Factors for increasing customer satisfaction in tourism and service services. Economy of Services and Services, 2024.

10.Karimov, U. A. Innovative activity in the services sector and its economic efficiency. Economy of the New Uzbekistan, 2021.

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Published

2026-02-07

Issue

Vol. 5 No. 02 (2026): Journal of Multidisciplinary Sciences and Innovations

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.

How to Cite

OPPORTUNITIES TO IMPROVE THE QUALITY OF SERVICES IN THE SERVICES SECTOR. (2026). Journal of Multidisciplinary Sciences and Innovations, 5(02), 581-584. https://doi.org/10.55640/

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