METHODOLOGY FOR ASSESSING THE COMPETITIVENESS OF EDUCATIONAL SERVICES IN HIGHER EDUCATION INSTITUTIONS.
DOI:
https://doi.org/10.55640/Keywords:
competitiveness of higher education, educational services, service quality, university rankings, student satisfaction, strategic management.Abstract
The competitiveness of educational services has become a decisive factor in the sustainable development of higher education institutions within an increasingly globalized and market-oriented educational environment. This article examines the methodological foundations for assessing the competitiveness of educational services in higher education, emphasizing the integration of qualitative and quantitative analytical approaches. The study conceptualizes competitiveness as a multidimensional phenomenon shaped by educational quality, market demand, institutional resources, and strategic positioning. Special attention is paid to service quality assessment models, rating systems, institutional and market factors, and the growing role of digital and artificial intelligence–based tools in evaluation processes. The article argues that a comprehensive and systematic assessment methodology enables universities to strengthen their market position, improve educational outcomes, and respond effectively to dynamic external challenges.
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