EFFECTIVE MANAGEMENT IN CRISIS SITUATIONS
DOI:
https://doi.org/10.55640/Keywords:
Crisis management, leadership, organizational resilience, risk mitigation, decision-making, emergency response, communication strategies, crisis planning, adaptive management, stakeholder engagementAbstract
This article explores the critical role of effective management during crisis situations, highlighting strategies and best practices that enable organizations to navigate uncertainty, minimize damage, and recover swiftly. Crisis management demands strong leadership, clear communication, and rapid decision-making under pressure. The study examines various types of crises—including financial downturns, natural disasters, technological failures, and reputational threats—and analyzes how different management approaches influence organizational resilience and continuity.
Downloads
References
1.Boin, A., Hart, P. T., Stern, E., & Sundelius, B. (2017). The Politics of Crisis Management: Public Leadership under Pressure (2nd ed.). Cambridge University Press.
2. Christensen, T., Lægreid, P., & Rykkja, L. H. (2016). Organizing for crisis management: Building governance capacity and legitimacy. Public Administration Review, 76(6), 887–897. https://doi.org/10.1111/puar.12558
3. Coombs, W. T. (2015). Ongoing Crisis Communication: Planning, Managing, and Responding (4th ed.). SAGE Publications.
4. Heath, R. L., & O’Hair, H. D. (Eds.). (2020). Handbook of Risk and Crisis Communication. Routledge.
5. James, E. H., & Wooten, L. P. (2005). Leadership as (Un)usual: How to Display Competence in Times of Crisis. Organizational Dynamics, 34(2), 141–152. https://doi.org/10.1016/j.orgdyn.2005.02.005
6.Kapucu, N. (2008). Collaborative emergency management: Better community organizing, better public preparedness and response. Disasters, 32(2), 239–262. https://doi.org/10.1111/j.1467-7717.2008.01037.x
7. Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243–255. https://doi.org/10.1016/j.hrmr.2010.07.003
8.Mitroff, I. I. (2004). Crisis Leadership: Planning for the Unthinkable. John Wiley & Sons.
9. Pearson, C. M., & Clair, J. A. (1998). Reframing crisis management. Academy of Management Review, 23(1), 59–76. https://doi.org/10.5465/amr.1998.192960
10.Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2017). Effective Crisis Communication: Moving from Crisis to Opportunity (4th ed.). SAGE Publications.
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.

Germany
United States of America
Italy
United Kingdom
France
Canada
Uzbekistan
Japan
Republic of Korea
Australia
Spain
Switzerland
Sweden
Netherlands
China
India