EMPLOYEE TRAINING AND PROFESSIONAL DEVELOPMENT SYSTEMS IN INSURANCE COMPANIES
DOI:
https://doi.org/10.55640/Keywords:
employee training, professional development, insurance companies, Uzbekistan, human capital, skills enhancement, e-learning, mentorship, continuous professional development, workforce efficiencyAbstract
Human capital is a critical asset for insurance companies, and continuous employee training is essential for operational efficiency, customer satisfaction, and competitiveness. This study examines the systems for training and professional development in Uzbek insurance companies, evaluating their effectiveness in improving employee skills, knowledge, and performance. Using case studies, regulatory review, and comparative international practices, the research highlights methods such as in-house training programs, e-learning platforms, certification courses, mentorship, and continuous professional development (CPD). Findings indicate that structured training programs improve productivity, reduce errors, enhance service quality, and support organizational growth. The study concludes that integrating systematic training strategies, continuous evaluation, and career development pathways is vital for building a skilled and motivated workforce in the insurance sector.
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