MODERN MANAGEMENT PRACTICES FOR IMPROVING SERVICE COMPETITIVENESS
DOI:
https://doi.org/10.55640/Keywords:
service quality, management, organizational structure, innovation, human capital, digital economy.Abstract
This article provides a scientific analysis of the development trends of the service sector in Uzbekistan, the organizational aspects of service quality management, and the impact of human potential on the level of service quality. Based on recent statistical data, the dynamics of the growth in the service sector’s share in the economy, employment indicators, and the number of enterprises are examined. The study concludes that improving service quality management is a key factor in enhancing economic efficiency and competitiveness.
References
1.Ministry of economy and finance of the republic of Uzbekistan. (2024). Labor market report: Employment and innovation development. Tashkent.
2.Ministry of higher education, science and innovation of the republic of Uzbekistan. (2025). Statistical overview of higher education institutions 2015–2025.
3.President of the Republic of Uzbekistan. (2024, February 2). Decree No. PQ-54 on educational reforms. Tashkent.
4.President of the Republic of Uzbekistan. (2024, September 7). Law No. O‘RQ-957 on administrative reforms in education. Tashkent.
5.Kotler, P., Bowen, J., & Makens, J. (2016). Marketing for Hospitality and Tourism. Pearson Education Limited.
6.6.Nematova, Sh. (2023). Xizmat ko‘rsatish sohasida sifat menejmenti va inson kapitalining o‘zaro bog‘liqligi. Farg‘ona davlat universiteti ilmiy jurnali, 4(2), 45–53
7.Nasridinovna, T. O. (2026). Competitiveness factors and effective management mechanisms of tourist business. Shokh library, 1(1).
8.Nasridinovna, t. O. (2026). Organizational and economic aspects of sustainable development of women's entrepreneurship. Shokh library, 1(1).
9.Nasridinovna, T. O. (2026). STRATEGIES FOR ENSURING TERRITORIAL ECONOMIC GROWTH THROUGH THE DEVELOPMENT OF TOURISM INFRASTRUCTURE. SHOKH LIBRARY, 1(1).
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.
