WAYS TO ENHANCE THE COMPETITIVENESS OF BANKING SERVICES USING BIG DATA AND ARTIFICIAL INTELLIGENCE (AI) IN THE BANKING SECTOR
DOI:
https://doi.org/10.55640/Keywords:
Big Data, Artificial Intelligence, Banking Services, Competitiveness, Machine Learning, Predictive Analytics, Financial Innovation, Operational Efficiency.Abstract
This paper explores methods for improving the competitiveness of banking services through the application of Big Data and Artificial Intelligence (AI) technologies. The study examines how banks can leverage large-scale data analytics, machine learning, and predictive modeling to enhance customer experience, optimize operational efficiency, reduce risks, and develop innovative financial products. Emphasis is placed on practical strategies for integrating AI-driven solutions into banking processes to maintain a competitive advantage in a rapidly evolving financial sector.
Downloads
References
1.Abdullayeva, M. R. (2022). Raqamli bank xizmatlarini rivojlantirishda sun’iy intellekt texnologiyalaridan foydalanish. Tashkent: Iqtisodiyot nashriyoti.
2.Central Bank of the Republic of Uzbekistan. (2022). Annual report of the banking sector. Tashkent: CBU.
3.Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business intelligence and analytics: From big data to big impact. MIS Quarterly, 36(4), 1165–1188.
4.Karimov, S. B. (2021). O‘zbekiston bank tizimida raqamli transformatsiya jarayonlari. Tashkent: Fan va texnologiya.
5.Kitchin, R. (2014). The data revolution: Big data, open data, data infrastructures and their consequences. London: SAGE Publications.
6.Mayer-Schönberger, V., & Cukier, K. (2013). Big data: A revolution that will transform how we live, work, and think. Boston: Houghton Mifflin Harcourt.
7.Provost, F., & Fawcett, T. (2013). Data science for business: What you need to know about data mining and data-analytic thinking. Sebastopol, CA: O’Reilly Media.
8.World Bank. (2021). Digital financial services and financial inclusion in Uzbekistan. Washington, DC: World Bank Group.
9.Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. New York: PublicAffairs.
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.

Germany
United States of America
Italy
United Kingdom
France
Canada
Uzbekistan
Japan
Republic of Korea
Australia
Spain
Switzerland
Sweden
Netherlands
China
India