DIGITALIZATION OF BUSINESS PROCESS MANAGEMENT IN JOINT-STOCK COMPANIES
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This article examines the digitalization of business process management in joint-stock companies, with a particular focus on “Uzbekneftgaz” JSC and its recent economic and technological developments. The study analyzes key economic and financial indicators from 2019 to 2024, including workforce dynamics, capital, and investment trends. The article also explores the implementation of various digital systems—such as SAP ERP, CRM, SCADA, ECM, BI, and IoT platforms—and evaluates their functional capabilities and integration within the company’s operations. The organizational structure, digital maturity, and challenges in adopting new technologies are assessed, along with comparative insights from global oil and gas enterprises. The results indicate that while financial management processes are highly digitalized, logistics, supply chain, and customer management areas still require further development. The study concludes that digital transformation enhances operational efficiency, reduces risks, and strengthens competitiveness in both domestic and international markets. These findings provide a foundation for strategic planning and further digital initiatives in the energy sector.
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