THE LAST MILE PROBLEM IN TRADE LOGISTICS AND DIGITAL SOLUTIONS TO ADDRESS IT

Authors

  • Mamatkulova Shoira Djalolovna Candidate of Economic Sciences, Associate Professor of the Marketing Department, Samarkand Institute of Economics and Service

DOI:

https://doi.org/10.55640/

Keywords:

last mile, trade logistics, digital solutions, delivery optimization, automation, drones, delivery robots, routing, customer experience, logistics efficiency.

Abstract

This article analyzes the "last mile" problem in trade logistics—a critical stage in delivering goods to the end consumer. It focuses on the causes of difficulties at this stage, including high costs, delays, low efficiency, and the impact on customer satisfaction. We examine modern digital solutions used to optimize last mile processes, such as routing systems, automated warehouses, drones, delivery robots, and digital logistics management platforms. Based on practical case studies, we identify key strategies and technologies that help reduce delivery times, lower costs, and improve customer service.

Downloads

Download data is not yet available.

References

1.Christopher M. Logistics & Supply Chain Management. – Pearson, 2016.

2.Bowersox D., Closs D., Cooper M. Supply Chain Logistics Management. – McGraw-Hill, 2019.

3.Ivanov D., Dolgui A. Digital Supply Chain and Industry 4.0. – Springer, 2020.

4.Wang Y., Meng Q. Smart Logistics: Technologies and Applications. – Elsevier, 2021.

5.Mangan J., Lalwani C. Global Logistics and Supply Chain Management. – Wiley, 2016.

6.Deloitte. Last-Mile Delivery: Trends and Insights. – Deloitte Report, 2020.

7.Accenture. Digital Transformation in Logistics. – Accenture Research, 2019.

8.McKinsey & Company. The Future of Last-Mile Delivery. – McKinsey Insights, 2021.

9.Jalolovna M. S. Quality and Consumer Evaluation of Goods On The Market in an Innovation Economy //International Journal of Scientific Trends. – 2024. – Т. 3. – №. 1. – С. 93-96.

10.Jalolovna M. S. THE ROLE OF CONTENT MARKETING IN ATTRACTING AND RETAINING CUSTOMERS //Western European Journal of Historical Events and Social Science. – 2024. – Т. 2. – №. 3. – С. 22-26.

11.Маматкулова Ш. МЕҲНАТ БОЗОРИДА КАДРЛАР СИЁСАТИНИ ШАКЛЛАНТИРИШ БЎЙИЧА МАРКЕТИНГ ТАДҚИҚОТЛАРИНИ ТАШКИЛ ЭТИШ //Iqtisodiy taraqqiyot va tahlil. – 2024. – Т. 2. – №. 1. – С. 392-397.

12.Ловлок К., Райт Л. Маркетинг услуг. — СПб.: Питер, 2020.

13.Маматкулова Ш. ОРГАНИЗАЦИЯ МАРКЕТИНГОВЫХ ИССЛЕДОВАНИЙ ПО ФОРМИРОВАНИЮ КАДРОВОЙ ПОЛИТИКИ НА РЫНКЕ ТРУДА //Экономическое развитие и анализ. – 2024. – Т. 2. – №. 1. – С. 392-397.

14.Jalolovna M. S. Features of the development of the marketing strategy of the enterprise //European Journal of Molecular and Clinical Medicine. – 2020. – Т. 7. – №. 2. – С. 6194-6205.

15.Mamatkulova S. et al. Improvement of the GIS map of the potential of biomass for the development of bioenergy production in the Republic of Uzbekistan //AIP Conference Proceedings. – AIP Publishing, 2022. – Т. 2432. – №. 1.

Downloads

Published

2025-12-08

Issue

Vol. 4 No. 11 (2025): Journal of Multidisciplinary Sciences and Innovations

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.

How to Cite

THE LAST MILE PROBLEM IN TRADE LOGISTICS AND DIGITAL SOLUTIONS TO ADDRESS IT. (2025). Journal of Multidisciplinary Sciences and Innovations, 4(11), 648-651. https://doi.org/10.55640/

Similar Articles

1-10 of 1459

You may also start an advanced similarity search for this article.