IMPROVING THE EFFICIENCY OF HOUSING AND COMMUNAL SERVICES THROUGH INNOVATIVE MANAGEMENT TOOLS
DOI:
https://doi.org/10.55640/Keywords:
housing and communal services, efficiency improvement, innovative management tools, smart technologies, public infrastructure, digital transformation, sustainable urban development.Abstract
The housing and communal services (HCS) sector plays a crucial role in ensuring the quality of life and sustainable urban development. However, many countries, including those with transitioning economies, face persistent inefficiencies in service delivery, resource utilization, and infrastructure maintenance. This article explores the potential of innovative management tools—such as digital platforms, smart metering systems, predictive analytics, and performance benchmarking—in enhancing operational efficiency and service quality in the HCS sector. The study analyzes international best practices and evaluates their applicability in local contexts, with a special focus on institutional, financial, and technological barriers to innovation.
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Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.
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